Ericsson Off Campus Drive for Domain Support Specialist in Noida

Ericsson is hiring for the post of Domain Support Specialist in Noida. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: Ericsson

Location: Noida

Job Role: Domain Support Specialist

Experience: Freshers

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: Degree in Telecommunication Engineering/ Computer Science/ Computer Engineering MCA  etc

Join our Telegram for more IT job updates - Click Here

Job Responsibilities:

•  Act as the escalation point with 24/7 coverage in Automated Operations for technical expertise needs.
• Constantly monitor ticket queues to ensure timely responses and proactive detection of possible failures.
• Participate in routine maintenance activities, conduct change impact analysis, and contribute to performance KPI reporting.
• Provide 24x7 incident management support, initiating necessary escalations and conducting incident resolution.
• Perform system administration tasks, maintain databases, and manage user access.
• Execute change introduction activities, perform service request fulfilment, and handle standard changes.
• Undertake proactive problem identification, investigate and diagnose issues, and propose solutions.
• Drive customer experience improvement initiatives and provide full support during problem management investigations.

Required Skills:

•  Ericsson Operations Engine - Mode Of Operations.
• 5G MS Operations Readiness.
• Knowledge Sharing and Collaboration Skills.
• Problem management.
• Business Continuity Management.
• Ericsson Customer Experience Assurance (CEA) Competence.
• Incident management.
• Business Understanding.
• Ericsson Customer Assurance Competence.
• MS TOP.
• Customer Experience Improvement.
• Service Request Fulfilment (OMS).
• Customer Complaint Resolution.
• System Administration.
• RAN Configuration Knowledge.

How To Apply:

• Visit the official website/ click on given link below
• Fill all the application details
• Upload the updated Resume

Application Link: APPLY NOW