Mphasis is hiring for the post of Technical Support Associate in Bangalore. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.
Company Name: Mphasis
Job Location: Bangalore
Job Role: Technical Support Associate
Experience: 1-2 year's
Employment Type: Full Time
Selection Type: Online
Educational Qualifications: Any Graduate
Join our Telegram for more IT job updates - Click Here
Required Skills:
- Good Communication skills, proactive work attitude, strong sense of responsibility and learning ability.
- Have computer foundation, have a certain understanding of computer operating system, and commonly used software and hardware.
Technical Skills:
- Provide professional remote technical support services for client users
- Remotely guide users to deal with system and software problems, including system installation, debugging, use, and related software
- Troubleshoot and diagnose hardware failures, inquire about scheduled spare parts, and coordinate follow-up maintenance.
- Special cases are upgraded in time, and cooperate with other teams to solve user problems.
- Clearly and completely record case information in the system according to the process.
- Find out the user's usage needs, and recommend upgrading products and configurations to improve the user's experience.
How To Apply:
- Visit the official website/ click on given link below
- Fill all the application details
- Upload the updated Resume
Application Link: APPLY NOW