Accenture is hiring for the post of Application Tech Support Practitioner In Bangalore. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.
Company Name: Accenture
Job Location: Bangalore
Job Role: Application Tech Support Practitioner
Experience: 0 - 2 Years
Employment Type: Full Time
Selection Type: Online
Educational Qualifications: Any Graduate
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Roles & Responsibilities:
- Provide service desk voice support to clients in Japanese language, ensuring timely resolution of client issues. - Manage service desk operations, including incident management, problem management, and change management.
- Collaborate with cross-functional teams to ensure seamless service delivery to clients.
- Maintain accurate records of service desk activities and ensure compliance with service level agreements (SLAs).
- Identify opportunities for service improvement and implement best practices to enhance service quality.
Professional & Technical Skills:
- Must To Have Skills: Service Desk Voice Support, Japanese. - Good To Have Skills: Knowledge of ITIL framework.
- Strong understanding of service desk management principles and practices.
- Experience in incident management, problem management, and change management.
- Excellent communication skills in Japanese and English.
- Ability to work in a fast-paced environment and manage multiple priorities.
How To Apply:
- Visit the official website/ click on given link below
- Fill all the application details
- Upload the updated Resume