Accenture Off Campus Drive For Application Tech Support Practitioner in Bangalore

Accenture is hiring for the post of Application Tech Support Practitioner in Bangalore. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: Accenture

Job Location: Bangalore

Job Role: Application Tech Support Practitioner

Experience: 0-2 year's

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: Bachelor's Degree

Join our Telegram for more IT job updates - Click Here

• As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application.
• You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running.
• Your typical day will involve accurately defining client issues and interpreting and designing resolutions based on deep product knowledge.

Job Role&Responsibilities:

• Expected to build knowledge and support the team.
• Participate in problem-solving discussions.
• Provide ongoing support to clients, ensuring their issues are resolved in a timely manner.
• Interact with clients to accurately define and understand their issues.
• Utilize deep product knowledge to interpret and design effective resolutions.
• Collaborate with the team to continuously improve system performance and client satisfaction.
• Stay updated with the latest product developments and enhancements.
• Contribute to the development of knowledge base articles and documentation.
• Must To Have Skills: Proficiency in Service Desk Management, Service Desk Voice Support. 
• Experience with incident management tools.
• Strong understanding of IT service management principles and best practices. 

Rqeuired Qualification's:

• Ability to analyze and troubleshoot technical issues.
• Knowledge of ITIL framework and processes.
• The candidate should have a minimum of 0-2 years of experience in Service Desk Management.
• This position is based at our Bengaluru office.
• A 15 years full-time education is required.

How To Apply:

• Visit the official website/ click on given link below
• Fill all the application details
• Upload the updated Resume

Application Link: APPLY NOW