Accenture is hiring for the post of Application Tech Support Practitioner in Bangalore. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.
Company Name: Accenture
Job Location: Bangalore
Job Role: Application Tech Support Practitioner
Experience: 0-2 year's
Employment Type: Full Time
Selection Type: Online
Educational Qualifications: Bachelor's Degree
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Job Responsibilities:
- Act as the interface between the client and the system or application
- Use exceptional communication skills to accurately define client issues
- Interpret and design resolutions based on deep product knowledge - Provide technical support and troubleshooting assistance to clients
- Collaborate with cross-functional teams to resolve complex issues
- Ensure timely resolution of client issues to maintain customer satisfaction
- Document and maintain records of client interactions and issue resolutions
Required Skills:
- Proficiency in Service Desk Management, Service Desk Voice Support
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Knowledge of ITIL framework and best practices
- The candidate should have a minimum of 0-2 years of experience in Service Desk Management
- This position is based at our Bengaluru office
- A degree in a relevant field is required
How To Apply:
- Visit the official website/ click on given link below
- Fill all the application details
- Upload the updated Resume
Application Link: APPLY NOW