Accenture Off Campus Drive For Customer Contact Comms New Associate in Bangalore

Accenture is hiring for the post of Customer Contact Comms New Associate in Bangalore. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: Accenture 

Job Location: Bangalore

Job Role: Customer Contact Comms New Associate

Experience: 0-1 year

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: Any Graduate

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Job Role & Responsibilities:

• Provide resolution to the customer based on process knowledge and training provided, utilizing the company’s internal CRM/mainframe systems and customer purchase orders
• Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions on the internal systems
• Should have good command over Grammar and be able to probe well & comprehend
• Should possess willingness to help the customers by taking ownership
• Ability to present solution to the customer and add value on calls
• Should be able to summarize the conversation while providing the resolution
• Access the company’s internal systems to obtain and extract accurate information and provide customer service management with the data for inclusion in various scheduled and special reports
• Maintain customer records by updating account information
• Ability to think out of the box
• Ability to work in a dynamic and innovative environment by contributing towards ideation for the project

How To Apply:

• Visit the official website/ click on given link below
• Fill all the application details
• Upload the updated Resume

Application Link: APPLY NOW