Accenture is hiring for the post of Trust & Safety New Associate in Mumbai. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.
Company Name: Accenture
Job Location: Mumbai
Job Role: Trust & Safety New Associate
Experience: Freshers
Employment Type: Full Time
Selection Type: Online
Educational Qualifications: Bachelor's Degree
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Job Role&Responsibilities:
- Your role requires following responsibilities
- Review, classify and/or remove content according to client guidelines, using specific tools and channels
- Understand and remain updated on changing client policies and guideline
- Stay up to date with any changes on policies/process
- Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
- Identify improvement opportunities in workflow and suggest solutions to improve quality and overall efficiency of the process
- Participate in continuous training programs and workgroup discussions for optimal development in the role
- Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe
- Engage in the well being activities
- Meet desired efficiency established by business
Required Qualification's:
- As an Agent, you are responsible to
- Review content- user profiles, videos, texts, images etc
- Investigate and apply client policies
- Escalate and/or resolve the issue that is reported by users or flagged by the system Note- The reported content could be sensitive or of graphic nature SKILLS REQUIRED DEFINITION The following skills are required to perform this role-
- Strong coping, emotional resilience, and stress-management skills
- Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies
- Strong attention to detail
- Comfort synthesizing and analyzing information from multiple streams
- Strong critical thinking and decision-making skills
- Basic internet research skills
- Excellent comprehension, communication (verbal, written), and English skills, required to interpret content. Add- any additional language requirement
How To Apply:
- Visit the official website/ click on given link below
- Fill all the application details
- Upload the updated Resume
Application Link: APPLY NOW