Amazon is hiring for the post of CAP Team Manager, CAP in Maharashtra. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.
Company Name: Amazon
Job Location: Maharashtra
Job Role: CAP Team Manager, CAP
Experience: Freshers
Employment Type: Full Time
Selection Type: Online
Educational Qualifications: Bachelor's Degree
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Required Qualification's:
- Demonstrated ability to build, develop and handle a group of people
- Ability to support Business and provide solutions to customer pain points
- Ability to handle complex and ambiguous scenarios
- Ability to organize, prioritize and schedule work assignments
- Ability to make administrative and procedural judgements
- Demonstrated ability to handle reporting and analysis
- Demonstrated passion for delivering a positive customer experience, and maintain composure in difficult situations
- Ability to effectively and efficiently complete difficult goals or assignments
- Can adapt well to changing circumstances and strategy
- Strong interpersonal and communication skills
- Comfortable in using Microsoft Package (especially Excel)
- Fluent English skills are required for this role
- Experience in Contact Center Operations (Customer Service, Sales, or Collections)
- Strong in data interpretation and audit
Preffered Skills:
- Bachelor’s degree, MBA or equivalent degree from a premier institute.
- Preferred Project Management & knowledge of Six Sigma/Lean Processes
- Prior experience in customer service background would be an added advantage
- Advanced computer skills using a variety of programs highly desired
- 24/7/365 availability, including willingness to work on weekends, and outside of the "standard" work day
- Willingness to work for any sub-process within CAP teams including Virtual Customer Service (Work from Home).
How To Apply:
- Visit the official website/ click on given link below
- Fill all the application details
- Upload the updated Resume
Application Link: APPLY NOW