Amazon Off Campus Drive for Content Ops Associate, PLS in Hyderabad

Amazon is hiring for the post of Content Ops Associate, PLS in Hyderabad. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: Amazon

Job Location: Hyderabad

Job Role: Content Ops Associate, PLS

Experience: Freshers

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: Bachelor's Degree

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Job Responsibilities:

• Follow established Standard Operating Procedures (SOPs) to conduct manual audits, resolve outliers and exceptions, utilizing internal tools and systems.
• Investigate content issues and recommend actions based on SOPs to ensure compliance and quality standards.
• Identify trends and patterns from audits to contribute to continuous process and program improvements.
• Provide timely and accurate responses to stakeholders in line with SOPs and Service Level Agreements (SLAs).
• Escalate issues and challenges systematically to the appropriate teams or owners as per defined escalation processes.
• Maintain detailed records of daily activities, ensuring accurate updates in trackers or workflow tools.
• Meet and exceed key business metrics, including SLA adherence, productivity, quality, and utilization targets.
• Collaborate effectively within the team and contribute to the growth and success of the program.
• Adapt and work flexibly across multiple programs as required by evolving business needs.

Required Qualification:

• Bachelor's degree
• Bachelor’s degree or equivalent work experience.
• Experience in catalog management or content-related roles.
• Proficiency in Excel, Word, PowerPoint, and SQL.
• Strong attention to detail with a focus on data accuracy.
• Excellent written and verbal communication skills for escalations and stakeholder collaboration.
• Experience in content addition and ensuring content accuracy.
• Strong problem-solving skills with a proactive approach to escalations.
• Adaptable and quick to learn new systems and processes.

Preffered Qualification:

• Background in e-commerce or product lifecycle management.
• Excellent writing, editing, and proofreading skills.
• Passion for exceptional customer service and user experience.

How To Apply:

• Visit the official website/ click on given link below
• Fill all the application details
• Upload the updated Resume

Application Link: APPLY NOW