Amazon Off Campus Drive for IT Support Associate in Bangalore

Amazon is hiring for the post of IT Support Associate in Bangalore. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: Amazon 

Job Location: Bangalore

Job Role: IT Support Associate

Experience: 6-18 months

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: Bachelor's Degree

Join our Telegram for more IT job updates - Click Here

Job Responsibilities:

• Effective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support.
• Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations.
• Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners.
• Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux
• This position requires a flexible work schedule involving rotational shifts. Providing real-time customer experience by working in 24*7 operating environment.
• Adherence to OTS Service Desk Goals: Meeting targets for Response and Resolution SLA, CSAT, and effectively managing incidents.
• This role will be working from Bangalore (BLR18) Corporate office.

Required Qualification:

• Bachelor’s degree/Diploma
• 6 months to 18 months of work experience.
• Good communication skills

Preffered Qualification:

• Basic Understanding of ITIL-Based Ticketing Tools and Monitoring Tools
• Basic Understanding and troubleshooting skills on Network

How To Apply:

• Visit the official website/ click on given link below
• Fill all the application details
• Upload the updated Resume

Application Link: APPLY NOW