Amazon Off Campus Drive for SPS Associate in Tamilnadu

Amazon is hiring for the post of SPS Associate in Tamilnadu. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: Amazon

Job Location: Tamilnadu

Job Role: SPS Associate

Experience: Freshers

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: Any Graduation (other than B.E, B. Tech and MBA Freshers)

Job Responsibilities:

• Demonstrates effective, clear and professional written and oral communication in Tamil and English Language.
• Ability to handle inbound and outbound calls along with email support in Tamil and English Language,
• Candidates should be living or willing to relocate to Chennai and work remotely within the City limits.
• Candidates should have Fixed Line internet (High-speed broadband) and Power back to support for the duration of his/her Shift time.
• Provides prompt and efficient service to Amazon Selling Partner including the appropriate escalation of Selling Partner' issues. Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
• Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
• Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
• Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
• Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Selling Partner's issues and questions.

Required Skills:

• Language: Tamil and English Proficiency
• Education: Any Graduation (other than BE, BTech and MBA Freshers) Language: English
• Technical (Computers & Internet) savvy is required.
• Committed Selling Partner advocate, drive process & tool improvements.
• Enthusiasm and strong self-motivation.
• Strong prioritization and time management skills, with a high degree of flexibility.
• Embrace constant change with flexibility and good grace.
• Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow.
• Demonstrates effective communication, composure, and professional attitude
• Exemplary performance record, particularly with regard to quality & productivity
• Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.

How To Apply:

• Visit the official website/ click on given link below
• Fill all the application details
• Upload the updated Resume

Application Link: APPLY NOW