Bank Of America Off Campus Drive for Team Member in Gandhinagar

Bank Of America is hiring for the post of Team Member in Gandhinagar. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: Bank Of America

Job Location: Gandhinagar

Job Role: Team Member

Experience: 0-2 year's

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: Any Graduate

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Job Responsibilities:

• Respond to customer requests in a timely manner by processing Claims and Chargebacks / working on Customer request / working on deceased customer account / review potential fraud alert which is out sorted by fraud filters to protect our customers from fraud while also protecting the bank’s assets.
• Investigate the claim for identifying suspicious activities on the claims and looks for the recovery opportunities as per the procedure
• Determine the best course of action for the Customer to resolve the claim or setting the correct expectations
• Maintaining the KPI's and KRA's of the process
• The primary responsibility is to review potential fraud alert which is out sorted by fraud filters to protect our customers from fraud while also protecting the bank’s assets.
• The fraud analyst would require documenting the research conducted to support the decision taken on alert
• The associate will be expected to complete a targeted number of decisions per hour, as well as be measured on decision accuracy.
• This position requires achievement of productivity and fraud prevention goals, while ensuring compliance with policies and procedures as well as applicable regulatory requirements.

Required Skills:

• Ability to work well under pressure
• Ability to multitask and adapt to change
• Proficient with Microsoft Office Tools
• Fundamental understanding on Banking
• Good Communication Skills (both written and oral)
• Strong analytical skills
• Detail oriented
• Proven Problem-Solving Skills
• Self-motivated and results orientated

Desired skills:

• revious work experience on any card disputes or servicing process
• Experience in US Customer Service or Fraud claims preferred and Good Communication skill both Written and Verbal

How To Apply:

• Visit the official website/ click on given link below
• Fill all the application details
• Upload the updated Resume

Application Link: APPLY NOW