Cognizant is hiring for the post of Process Executive - P&C in Noida. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.
Company Name: Cognizant
Job Location: Noida
Job Role: Process Executive - P&C
Experience: Freshers
Employment Type: Full Time
Selection Type: Online
Educational Qualifications: Bachelor's Degree
Join our Telegram for more IT job updates - Click Here
Job Responsibilities:
- Handle customer inquiries and provide accurate information regarding Property and Casualty insurance policies.
- Process and manage claims efficiently ensuring all required documentation is complete and accurate.
- Investigate claims thoroughly to determine the validity and extent of coverage.
- Collaborate with other departments to resolve complex issues and provide comprehensive solutions.
- Maintain up-to-date knowledge of industry regulations and company policies to ensure compliance.
- Utilize various software and tools to manage and track claims and customer interactions.
- Provide timely and effective communication to customers regarding the status of their claims.
- Identify opportunities for process improvements and contribute to the development of best practices.
- Assist in training new team members and sharing knowledge to enhance team performance.
- Participate in team meetings and contribute to discussions on improving customer service and operational efficiency.
- Ensure all customer interactions are documented accurately in the system.
- Handle escalated customer issues with professionalism and empathy.
- Meet or exceed performance metrics and targets set by the company.
Required Qualification's:
- Meet the minimum experience requirement of 0 to 3 years in a related field.
- Have a basic understanding of industry regulations and compliance requirements.
- Be proactive in identifying opportunities for process improvements
- Possess strong customer service skills with the ability to handle inquiries and resolve issues effectively.
- Have experience or knowledge in the Property and Casualty insurance domain including claims processing and investigation.
- Demonstrate excellent communication skills both verbal and written.
- Show proficiency in using various software tools and systems for managing claims and customer interactions.
- Exhibit strong attention to detail and the ability to work in a fast-paced environment.
- Have the ability to work collaboratively with team members and other departments.
- Be adaptable to rotational shifts and a hybrid work model.
- Display a commitment to continuous learning and improvement.
- Possess problem-solving skills and the ability to think critically.
- Show empathy and professionalism in handling customer issues.
How To Apply:
- Visit the official website/ click on given link below
- Fill all the application details
- Upload the updated Resume
Application Link: APPLY NOW