Concentrix is hiring for the post of Associate, Real Time Management in Gurgaon. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.
Company Name: Concentrix
Job Location: Gurgaon
Job Role: Associate, Real Time Management
Experience: Freshers
Employment Type: Full Time
Selection Type: Online
Educational Qualifications: Any Graduate
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Job Responsibilities:
- Responsible for preparing daily, weekly and monthly client/internal reports.
- Preparation of weekly performance / KPI reports and maintaining performance dashboards
- Preparing ad-hoc reports & analysis for management reporting and needs
- Assisting in automating reports by designing macros
- Key daily exception requests and update schedules
- Cross-train with Scheduling Analyst
- Optimize breaks the day of or day before the actual schedule.
- Schedule ADHOC intra-day training requests and update schedules.
- Attend centralized and/or site management meetings as per requirement
- Preparing Monthly performance data for incentives for Operations
- Maintaining and updating trackers for ongoing programs & projects
- Optimize use of tools/technology & to improve efficiency and effectiveness of the organization.
- Highlight data abnormalities that one may spot in the dataset before hand
- Resolve escalated issues and requests from the account management.
- Preparing performance data for Operations & Client RnRs
Required Skills:
- Team player with willingness to learn and drive to achieve
- Advanced proficiency in MS Excel
- Skill to automate reports - preferred
- Ability to handle pressure situations
- Ability to spot, correct and highlight errors.
- Ability to simplify complex operations into repeatable processes
- Ready to work in a dynamic 24*7 shift environment
- Data analytical skills.
- Basics of excel.
- Basic knowledge about workforce Management.
- Excellent problem solving & reasoning skills.
How To Apply:
- Visit the official website/ click on given link below
- Fill all the application details
- Upload the updated Resume
Application Link: APPLY NOW