Deloitte Off Campus Drive for Business Technology Analyst - B2B Voice Process Helpdesk-Hyderabad/Pune

Deloitte is hiring for the post of Business Technology Analyst -B2B Voice Process Help Desk Hyderabad/Pune. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: Deloitte

Job Location: Hyderabad/Pune

Job Role: Business Technology Analyst B2B Voice Process

Experience: Freshers

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: B.E / B.Tech in any branch.

Job Responsbilities:

• Provide personalized customer service by responding to the needs of the customers
• Enter contacts into call tracking system and manage those issues to resolution
• Function in a close team environment and communicate within the team as a single unit
• Knowledge sharing and work flexibility in a close team environment
• Consistently meet client expectations and project deadlines
• Work to develop customer service, probing, and research skills
• Evaluate problems of the customers and provide logical lasting solutions
• Adhering to the project and departmental standards as necessary. Contribution to the development of such standards where required
• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures
• Refer more complex issues or reconfigurations to senior specialists
• Demonstrate capability of handling high work pressure during peak seasons

Required Skills:

•  Excellent written and verbal communications skills at the business and technical level
• Self-starter with solid analytical and problem solving skills
• High level of attention to detail, ability to execute and deliver project deliverables on budget and on time, and multi-task in a dynamic environment 
• Ability to integrate rapidly with existing team
• Good personal organizational skills
• Ability to interact with individuals at all levels of the organization
• Strong commitment to customer service

How To Apply:

• Visit the official website/ click on given link below
• Fill all the application details
• Upload the updated Resume

Application Link: APPLY NOW