Deloitte Off Campus Drive for Enabling Areas - Application Support - Qualtrics - Information Technology in Delhi

Deloitte is hiring for the post of Enabling Areas - Application Support - Qualtrics - Information Technology in Delhi. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: Deloitte

Job Location: Delhi

Job Role: Enabling Areas - Application Support - Qualtrics - Information Technology

Experience: Freshers

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: Bachelor's Degree

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Job Responsibilities:

Application Support:

• Provide prompt and effective technical support to end-users, addressing application-related issues and ensuring minimal downtime.
• Troubleshoot and diagnose software problems, log and track support requests, and escalate issues to the appropriate teams when necessary.
• Collaborate with the IT and development teams to resolve technical issues, implement updates, and perform system upgrades.
• Maintain a comprehensive understanding of the organization's applications, their functionality, and their integration with other systems.
• Create and maintain documentation related to application support processes, troubleshooting procedures, and issue resolutions.
• Monitor system performance, identify and address potential problems, and implement preventive measures to ensure system stability.
• Assist in user training and education on application functionality, best practices, and usage guidelines.
• Participate in the testing and quality assurance of new software releases, patches, and updates.

Survey:

• Survey creation and management
• Collaborate with stakeholders to gather survey requirements, ensuring surveys are tailored to specific research goals.
• Knowledge of implement survey logic, branching, and advanced features
• Ensure data integrity and accuracy in collected survey responses.
• Create and maintain documentation related to survey design, development, and best practices.
• Train and support end-users in survey creation and administration within the Qualtrics platform.

Technical Competences:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proficiency in HTML, CSS, and JavaScript, with the ability to customize survey interfaces and implement advanced features.
• Familiarity with database management systems and SQL.
• Proven experience in application management or related IT roles.
• In-depth knowledge of application deployment, maintenance, and troubleshooting.
• Familiarity with various programming languages, databases, and application frameworks.
• Familiarity with data analysis concepts, APIs and SQL tools is a plus.
• Strong problem-solving and analytical skills.
• Excellent communication skills, both written and verbal, to interact effectively with end-users and technical teams.
• Ability to work under pressure and handle multiple priorities effectively.
• Attention to detail, organizational skills, and the ability to manage multiple tasks simultaneously.

Job Role:

• At Deloitte India, we believe in the importance of leadership at all levels.
• We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. 

How To Apply:

• Visit the official website/ click on given link below
• Fill all the application details
• Upload the updated Resume

Application Link: APPLY NOW