Deloitte is hiring for the post ofGFS-CTC FO-Collections-Associate Analyst in Hyderabad . Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.
Company Name: Deloitte
Job Location: Hyderabad
Job Role: GFS-CTC FO-Collections-Associate Analyst
Experience: 0 – 1.8 years
Employment Type: Full Time
Selection Type: Online
Educational Qualifications: B.COM/BBA/any other undergraduate degree
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Job Responsibilities:
- Daily activity — Working on customer queries: To work on all accounts receivable queries received from internal and external client each day in a prompt, professional and efficient manner.
- Contact client via phone, email and make sure the collection queries are resolved on time.
- Understanding and complying with firm’s policies and procedures in relation to Debtor Management and the firm’s business rules.
- Identify delinquent accounts, take appropriate action, and record notes in the system
- Interact with internal and external client to resolve issues related to PO, Billing, Cash posting and other general queries.
- Monitor customer account details for non-payment, delayed payments and other irregularities.
- Research and resolve payment discrepancies.
- Escalation: Confirm that proper escalation procedures are followed according to most effective business practices.
- Communication: Should be able to communicate effectively with customers, peers and senior team members and client service teams.
- Should be able to identify issues and concerns that may affect the performance of the job and communicate the same to manager or senior analyst
Required Skills:
- Reduction of aged AR items especially that are over 90+ days.
- Strong adherence to TAT for responding to email and telephone queries.
- Completion of all required training programs, contribution to continued process improvement
- Participation in team and service line events
Preffered Skills:
- Attention to details and accuracy
- Good oral and written communication skills
- Organizational skills
- Information management
- Problem analysis and problem-solving skills
- Team player
- Sense of urgency
- Customer service Skill
- Basic knowledge of excel
How To Apply:
- Visit the official website/ click on given link below
- Fill all the application details
- Upload the updated Resume
Application Link: APPLY NOW