Deloitte is hiring for the post of GFS-CTC FO-Collections-Associate Analyst in Hyderabad. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.
Company Name: Deloitte
Job Location: Hyderabad
Job Role: GFS-CTC FO-Collections-Associate Analyst
Experience: 0-1.8 year's
Employment Type: Full Time
Selection Type: Online
Educational Qualifications: B.COM/BBA/any other undergraduate degree
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Job Responsibilities:
- Daily activity — Working on customer queries: To work on all accounts receivable queries received from internal and external client each day in a prompt, professional and efficient manner.
- Contact client via phone, email and make sure the collection queries are resolved on time.
- Understanding and complying with firm’s policies and procedures in relation to Debtor Management and the firm’s business rules.
- Identify delinquent accounts, take appropriate action, and record notes in the system
- Interact with internal and external client to resolve issues related to PO, Billing, Cash posting and other general queries.
- Monitor customer account details for non-payment, delayed payments and other irregularities.
- Research and resolve payment discrepancies.
- Escalation: Confirm that proper escalation procedures are followed according to most effective business practices.
- Communication: Should be able to communicate effectively with customers, peers and senior team members and client service teams.
- Should be able to identify issues and concerns that may affect the performance of the job and communicate the same to manager or senior analyst
- Reduction of aged AR items especially that are over 90+ days.
- Strong adherence to TAT for responding to email and telephone queries.
- Completion of all required training programs, contribution to continued process improvement
- Participation in team and service line events
Required Skills:
- Attention to details and accuracy
- Good oral and written communication skills
- Organizational skills
- Information management
- Problem analysis and problem-solving skills
- Team player
- Sense of urgency
- Customer service Skill
- Basic knowledge of excel
How To Apply:
- Visit the official website/ click on given link below
- Fill all the application details
- Upload the updated Resume
Application Link: APPLY NOW