Diebold Nixdorf Off Campus Drive for Associate Helpdesk Support Analyst (English) in Hyderabad

20 vacancies

20,000 - 40,000

Diebold Nixdorf is hiring for the post of Associate Helpdesk Support Analyst (English) in Hyderabad. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: Diebold Nixdorf

Job Location: Hyderabad

Job Role: Associate Helpdesk Support Analyst (English)

Experience: Freshers

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: Bachelor's Degree

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Job Responsibilities:

Gains familiarity with Helpdesk and related IT and technical support concepts, practices and methodologies.
With guidance, performs a range of routine support duties, including: Assisting with provision of first line user support.
Supporting the use of remote access tools and services for end users.
Troubleshooting hardware, software and connectivity issues.
Installing basic hardware and software.
Assisting with installation and update of anti-virus software, and with decontamination of infected systems.
Gathering and recording system inventory data.
Escalates complex problems to higher level of expertise within organization.
Keeps customers updated on ticket status ensuring the ticket is managed to closure.
Learns and complies with DN Helpdesk, IT, peripheral and related connectivity and security policies and procedures.
Assists with special projects as assigned.

Required Qualification's:

Diploma or equivalent work experience required.
Minimum of 0-2 years of relevant experience or equivalent combination of education and experience in Helpdesk Support.
Good business English skills (Written and spoken).

How To Apply:

Visit the official website/ click on given link below
Fill all the application details
Upload the updated Resume

Application Link: APPLY NOW

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