eClerx Off Campus Drive for Analyst In Pune

eClerx is hiring for the post of Analyst in Pune. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: eClerx

Job Location: Pune

Job Role: Analyst

Experience: 0-1 year

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: Bachelor's Degree

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Job Role&Responsibilities:

• Review tickets/order IDs base on input documents provided by client
• Communicate effectively to take appropriate steps to resolve customer's problems 
• Checking status of services on account in client tools
• Excellent multi-tasking and creative problem solving skills
• Ability to act swiftly and decisively when dealing with critical situations – ability to assess situations and initiate appropriate action
• Updating order details status in internal as well as client tools
• Should be able to create daily report and share with client base 
• Meet process expectations with high quality standards and adherence to SLAs
• Works collaboratively with team & Project Manager to ensure timely delivery of project

Required Skills:

• Fresher or 1-year experience in 
• Possess good working knowledge of Excel and PowerPoint
• Ability to develop and analyze ticket
• Proven ability to self-check work to ensure results are error-free
• Ability to communicate effectively with clients
• Ability to work in a high-energy, quickly changing, and demanding environment including working in rotational shifts

How To Apply:

• Visit the official website/ click on given link below
• Fill all the application details
• Upload the updated Resume

Application Link: APPLY NOW