Emerson Off Campus Drive for Junior Engineer/Engineer-Customer Service In Chennai

Emerson is hiring for the post of Junior Engineer/Engineer-Customer Service In Chennai. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: Emerson

Job Location: Chennai

Job Role: Junior Engineer/Engineer-Customer Service

Experience: 1 - 2 Years

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: Degree/ Diploma or equivalent in Electronics

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Job Responsibilities :

• Review customer’s PO; to align with Emerson’s term & condition, trade compliance policy
• Prepare order check list, order screening form (TSF), trade  and Checkpoint Screening.
• Assure orders are entered properly and accuracy and in conformance with the customer need and factory capabilities other groups.
• Timely acknowledgement of delivery and proactive updates to customer on the status of their orders.
• Review incoming orders and expedite orders to meet customer requests and achievement of Emerson service level goals.
• Monitor and update date management for sale order and backlog to meet customer requirement.
• Coordinate drop shipments from producing factories to destinations specified on order properly and timely.
• Expedite documentation submission and prepares certificates of Conformance/Origins.
• Prepare Order Acknowledgment, delivery order and/or packing list for shipment.
• Apply new customer as per guidelines in system.
• Prepare sale forecast and POR Sale report by period and monitor to meet target.
• Submit weekly and monthly inquiry, booking, backlog and shipment report.
• Answer customer phone calls expertly and consistently.
• Acts as a liaison to assure timely and efficient administration of orders.
• Resolve matters pertaining to order administration, completion and post order activities with in-house groups, overseas order admin, factories, suppliers and customers e.g. CN, goods return to factory and RMA
• Assure that the impact of change orders is appropriately communicated and driven both internally and externally.
• Provide timely response to order enquiry such as in those for pricing, lead time and order status.
• Acquire an understanding of Emerson Process Management products.
• Participate in continuous improvement activities.
• Perform any other duties and responsibilities as assigned

Required Skills :

• Attention to detail, hard worker, proactivity, Collaborative, willingness to interact.
• Ability to work under time pressure and multi-tasking.
• Strong analytical skills and ability to tackle problem.
• Excellent Customer sense
• Excellent verbal and written communication skills in English.

How To Apply:

• Visit the official website/ click on given link below
• Fill all the application details
• Upload the updated Resume

Application Link: APPLY NOW