Flex is hiring for the post of Associate Engineer - IT in Chennai. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.
Company Name: Flex
Job Location: Chennai
Job Role: Associate Engineer - IT
Experience: 1-3 year's
Employment Type: Full Time
Selection Type: Online
Educational Qualifications: Bachelor’s / Master’s Degree
Join our Telegram for more IT job updates - Click Here
Job Responsibilities:
- Take ownership of user problems and be proactive when dealing with user issues.
- Monitor system alerts and report any issue that may significantly impact the business.
- Monitoring, analyzing, troubleshooting problems, providing code fixes and testing
- Create/develop/utilize application monitoring solutions to enhance application availability and performance in production
- Conduct root-cause analysis as and when needed and propose a corrective action plan
- Develop/propose innovative approaches on process improvements & automation possibilities
- Follow established set of processes while handling issues and for proper escalation of unresolved issues to appropriate internal teams
- Maintain logs of all issues and ensure resolutions according to quality assurance tests for all production processes.
- Adhere to the defined support delivery process/guidelines like Problem
- Management, Incident Management, Change Management, SLA Compliance, Productivity, other application goals, etc.
- Identify and learn more about the software used/ supported by the organization.
- Work independently to be able to communicate effectively with users, and development and support teams during downtimes and when there are questions or issues to be addressed
- Need to collaborate with stakeholders and ensure there is bug free system is available for end users
Required Qualification:
- Qualifications: Bachelor’s or master’s in engineering
- Overall, 1 - 3 years’ experience in production support area (L1, L2 and L3 Support)
- Strong Knowledge in SQL, SSAS product
- knowledge in Dot Net/Java/C# is desirable
- Data Management/ETL projects
- Ability to lead the efficiency improvement ideas and provide required leadership to the team for the same
- Exhibit a strong sense of urgency for high severity incidents
- Highly motivated and eager to be part of the Systems team
- Aspire to learn new dynamics of technology
- A passion for finding root cause of problems, even when process is tedious
- Basic ability to edit dot net scripts a plus
- Strong communication, presentation and writing skills
How To Apply:
- Visit the official website/ click on given link below
- Fill all the application details
- Upload the updated Resume
Application Link: APPLY NOW