Genpact Off Campus Drive for Process Associate-BFS in Hyderabad

Genpact is hiring for the post of Process Associate-BFS in Hyderabad. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: Genpact

Job Location: Hyderabad

Job Role: Process Associate-BFS

Experience: Freshers

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: B.Com

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Job Responsibilities:

• You shall process purchase requisition and supplier-set up 
• You should handle email inquiries from internal customers, as well as external vendors. Delivering professional, useful, high quality service and assistance before, during, and after the customer's requirements are met 
• You will to keep records of customer interactions, recording details of inquiries, complaints, and comments, as well as actions taken 
• Develop communication between customers to have a smooth transaction 
• Ability to perform and resolve query of a customer to build a better relationship 
• Monitor generic email box for incoming queries and acknowledge them as per SLA 
• Keep track of all requests received, either through ticket or manual tracker, for efficiency and follow up purposes 
• Follow up with requesters/co-functional teams to provide quicker resolutions and Suppliers/Vendors wherever required 
• Provide periodic updates to users/impacted parties on the status of the ticket/issue raised 
• Transfer/Raise inquiries to appropriate teams for resolution 

Minimum qualifications: 

• Freshers are eligible. 
• Graduation in Commerce (B.Com) 
• Excellent Communication Skills - Written and Spoken 
• End to End understanding of Procure to Pay activities to decide what needs to be dealt by Procurement and Accounts Payable process Helpdesk and other co-functional teams (e.g. AP, L2 Team etc.) 

Preferred qualifications :

• Relevant experience in Procurement like Supplier Set-up or Procurement Operations or Accounts Payable 
• Proficient with MS Excel 
• Understanding of Procurement/Supplier Set-up Concepts 
• Familiarity with WorkDay and Coupa will be an added advantage 

How To Apply:

• Visit the official website/ click on given link below
• Fill all the application details
• Upload the updated Resume

Application Link: APPLY NOW