Genpact Off Campus Drive for Process Associate-Customer Service in Hyderabad for Freshers - Apply Now

Genpact is Hiring Jobs for the Post of Process Associate-Customer Service in Hyderabad. Candidates who are looking for this opportunity can apply for this position before the last of the application.

Company Name: Genpact

Job Location: Hyderabad

Job Role: Process Associate-Customer Service

Experience: 0-1 / Fresher

Employment Type: Full Time 

Selection Type: Walk-in Interview

Education Qualification: Any Graduation

Skills Required:

you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.

•    Previous experience in a customer service role chat/email/voice
•    Effective probing skills and analyzing / understanding skills
•    Analytical skills with customer centric approach 
•    Excellent proficiency with written English and with neutral English accent
•    You should be able to work on a flexible schedule (including weekend shift)

Job Responsibility's:
• Respond to customer queries and customers concern
• Provide support for data collection to enable Recovery of the account for end user.
• Maintain a deep understanding of client process and policies
• Reproduce customer issues and escalate product bugs
• Provide excellent customer service to our customers
• You should be responsible to exhibit capacity for critical thinking and analysis.
• Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

How to Apply:

Visit the official Website / Click the given Link below
Fill all the application details required
Upload your updated resume

Application Link: Apply Now