Genpact Off Campus Drive for Process Associate in Hyderabad

Genpact is hiring for the post of Process Associate in Hyderabad . Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: Genpact

Job Location: Hyderabad

Job Role:Process Associate 

Experience:Freshers

Employment Type: Full Time

Selection Type:Online

Educational Qualifications: Bachelo's Degree

Job Respnsibilities:

• Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
• Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
• Inbound & outbound calling
• Provide payment plans basis customer requirement
• Maintain a deep understanding of client process and policies

Preferred Qualifications:

• Good customer handling skills
• High Energy level 
• Effective probing skills and analyzing / understanding skills
• You should be able to work on a flexible schedule (including weekend shift)

How To Apply:

• Visit the official website/ click on given link below
• Fill all the application details
• Upload the updated Resume

Application Link: APPLY NOW