Genpact Off Campus Drive for Warranty Data Analyst in Bangalore

Genpact is hiring for the post of Warranty Data Analyst in Bangalore. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: Genpact

Job Location: Bangalore

Job Role: Warranty Data Analyst

Experience: Freshers

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: Bachelor's Degree

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Job Responsibilities:

• Analyst is responsible for receiving warranty claims from customers or authorized service centers. They must carefully review the claim to ensure it meets the specified criteria and contains all necessary documentation.\
• Analyst must verify if the claimed product is covered under warranty based on the terms and conditions set by the company. This may involve checking the purchase date, warranty period, and any applicable exclusions or limitations.
• Analyst is responsible for communicating with customers regarding their warranty claims. This may involve requesting additional information or documentation, providing updates on the status of the claim, or answering any questions or concerns the customer may have.
• In cases where the warranty claim involves reimbursement for repairs or replacements made by the customer, Analyst may be responsible for processing the payment. This may involve verifying invoices or receipts, calculating the eligible reimbursement amount, and issuing the payment to the customer.
• Analyst must maintain accurate records of all warranty claims processed, including details of the claim, communication with the customer, and any repairs or replacements made. This information may be used for reporting purposes, quality control, or future reference.
• Analyst may need to handle customer complaints or disputes related to warranty claims. This may involve investigating the issue, liaising with other departments or teams within the company, and working towards a satisfactory resolution for the customer.
• Analyst may be required to provide feedback and suggestions for improving the warranty claim process. This could include identifying common issues or bottlenecks, proposing process changes, or recommending training or resources to enhance efficiency and customer satisfaction.

Required Qualification:

• Experience with dealing Warranty process/ claims.
• Finance degree/B.E. Mech. Eng. /Ind mgmt. Eng. /Aeronautical Eng or MBA or any Equivalent Stream
• Ability to use superior communication, problem-solving, and analytical skills to frame decisions for senior management and drive optimized decision-making
• Able to be self-directed and work independently to meet and exceed goals.

Preffered Skills:

• Experience within Aviation is preferred
• Experience in Analytics domain is preferred
• Good Communication skill
• Team Player
• Ready to take up challenges
• Time Management
• Analytical Mind, Reasoning skills, Proactive, Self-Starter, Work Under Pressure
• Proficiency in MS Office Packages.
• Basic knowledge around VBA, Spotfire, Knowledge of R-tool, SQL, Python and Tableau are added advantage

How To Apply:

• Visit the official website/ click on given link below
• Fill all the application details
• Upload the updated Resume

Application Link: APPLY NOW