Groww Off Campus Drive for Customer Success Executive In Across India

Groww is hiring for the post of Customer Success Executive In Across India. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: Groww

Job Location: Across India

Job Role: Customer Success Executive

Experience: Freshers

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: Any Graduate

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Job Responsibilities :

• Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
• Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
• Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
• Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred

• At Groww, customer-centricity is displayed in everything we do.
• We are obsessed with providing  a seamless experience for our customers.
• Regardless of the touchpoints, our Customer Success  Team ensures the customer finds what s/he needs in a fast and easy way.
• To make this happen,  we are looking for dynamic and energetic professionals with good communication skills who  demonstrate a customer-first attitude.
• This role is critical as it is the first point of call for the  customers.