Harman Off Campus Drive for Associate Engineer in Bangalore

Harman is hiring for the post of Associate Engineer in Bangalore. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: Harman

Job Location: Bangalore

Job Role: Associate Engineer

Experience: 0-1 year's

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: Bachelor's Degree

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Job Requirements:

• As L1 Technical Support, you will have the responsibility to handle Calls from the Customer [Voice/Email] on technical issues & provide support to clients over the mail, phone, by referring KB for workaround / resolution and provide necessary information/observations/logs & all required support to L2/L3 team to diagnose a reported/escalated problem.
• Basic Knowledge on SQL Queries.
• Multi OS experience Windows, Unix.
• Multitasking capabilities which includes Ticket handling & Follow-ups
• Engineering Graduate with 0-1-year experience as a L1 technical support engineer, including front-line contact with customers via phone and e-mail.
• Provide technical support to enterprise clients related to technical and operational aspects of the products, including troubleshooting, ticketing system updates, support case acknowledgements, provisioning activities, etc
• Support Customers over the phone/email by answering their product questions and offering technical assistance. 
• Experience on working with remote support groups, international support groups, and 24x7 support operations.
• The position is shift based covering 24/7 as part of a rotation [Monthly] which encompasses nights and weekend working.
• Should have experience in Client Interaction.
• Good communication and ability to work independently.
• Good technical capability with strong planning and follow up Skills, Monitoring and regular status updates to management.

How To Apply:

• Visit the official website/ click on given link below
• Fill all the application details
• Upload the updated Resume

Application Link: APPLY NOW