HBC Off Campus Drive For TRAINEE DIGITAL RISK MANAGEMENT in Bangalore

HBC is hiring for the post of Trainee DIGITAL RISK MANAGEMENT in Bangalore. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: HBC

Job Location: Bangalore

Job Role: TRAINEE DIGITAL RISK MANAGEMENT

Experience: 6 months - 1 year

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: Any Graduate

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Job Role&Responsibilities:

• You will be responsible follow the SOP to complete the transactions assigned /received via Store Associates on calls.
• This role is essential to the team and applicants must be able to thrive in a high pressure, fast moving, and evolving environment.
• The successful candidate must have the ability to quickly assess the Customer needs and provide the resolution as per the process stated.
• Need to provide the numbers (Minimum target of Inbound Calls) without impacting the Quality. Working on FCR’s.
• Handling Inbound calls for resolving their Card/Gift card Queries based on info in the internal Software/tools we have Analyze the problem and provide solution as per process guidelines.
• Following the SLA Timelines and Targets Office Hours Shifts will be Night in between (8.30 PM – 9.30 AM IST) – May very as per process. requirement in future.

Required Skills:

• Excellent Communication Skills.
• Prior Experience in US call center of minimum 6 months to 1 year will be given preference.
• Demonstrated ability to provide the highest level of customer service to internal and external candidates.
• Must be tech savvy; proficient in Word, Excel, Applicant Tracking Systems and CRMs with the ability to learn additional programs as needed.
• Preference if handled Gift card processes.

How To Apply:

• Visit the official website/ click on given link below
• Fill all the application details
• Upload the updated Resume

Application Link: APPLY NOW