HP is Hiring for Poly Technical Support Representative in Bangalore,2024

30 vacancies
25,000 - 70,000

HP is hiring for the post of Poly Technical Support Representative IN Bangalore. Candidates who are looking for this opportunity can apply for this position before the last of the application.Check eligibility details and application process given below.

Company Name:HP

Job Location:Bangalore

Job Role:Poly Technical Support Representative

Experience:0-3 year's

Employment Type: Full Time/Permanent

Selection Type: Online

Educational Qualifications:Any Graduate


Skills Required:

  • Superior skills in both written and verbal communication.
  • Experience in customer facing role either remote or face to face.
  • Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming.
  • Problem solving skills.
  • Accuracy in data entry.
  • Excellent fluency in language to be supported.
  • Experience in a phone based remote role, e- support, e-chat or similar.
  • Familiarity with computer technology.
  • Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems.
  • Understands internal processes and tools.
  • Knowledge of Knowledge Management Systems and appropriate documentation to the system.
  • should be comfortable to work on rotational shift.



 Job Responsibilities:


  • Working more independently and from a standard protocol to respond to customer issues. Moderate judgment may be used to supplement the outlined process.
  • Successfully resolve moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems.
  • Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (for example warranty through enterprise).
  • Proactively assist customers to avoid or reduce problem occurrence. Participates in projects for process or quality improvements.
  • Work is reviewed periodically by Supervisor or Team Lead.

Education and Experience Required:


  • Mandatory graduate (preferably from Computer science background) or equivalent.
  • Requires 0- 3 years' experience in tech support voice, or equivalent combination of experience.

How To Apply:

  • Visit the official website/ click on given link below
  • Fill all the application details
  • Upload the updated Resume
Application Link: APPLY NOW