IBM Interview Drive for Technical Support Engineer 2024 for Freshers in Bangalore

Indian Business management(IBM) is Hiring Jobs for the Post of Technical Support Engineer in Bangalore. Candidates who are looking for this opportunity can apply for this position before the last of the application.

Company Name: IBM

Job Location: Bangalore

Job Role: Technical Support Engineer

Experience: 0-1 / Fresher

Employment Type: Full Time / Permanent

Selection Type: Walk-in Interview

Education Qualification: Any Graduation

Skills Required:

• Knowledge and application of relational database concepts.
• Basic programming skills and web development understanding, e.g. Ruby on Rails, JAVAScript, HTML, CSS, SQL
• Experience with Cloud computing (AWS/Azure/GCP)
• Skilled at working with large data sets in Excel, quickly detecting and resolving data-related issues.
• Skilled at completing technical design via iterative mockups.
• Specific knowledge and application of IT services and financial management including budgeting cost allocations, capital & operating expense handling, program portfolio management, and application /infrastructure support.
• Operational knowledge of IT infrastructure domains including data centers, network / communications, server utilization, virtual environments, storage, and application development & maintenance.
• Strong analytical and problem solving skills.
• Strong skills in data analysis/manipulation.
• Ability to quickly comprehend complex spreadsheets/data in order to streamline the underlying processes into the Apptio solution; versed in formulaic logic (e.g. Excel).
• Self-starter – able to come up to speed on complex, difficult concepts with minimal assistance.
• Ability to quickly context-switch between multiple complex work streams.
• Instinctive ability to subdivide problems into basic components in order to efficiently pinpoint root cause of issues.
• Client-focused attitude — a customer advocate.
• Team player with solid communication and presentation skills.

Job Responsibility's:

• Support and maintain customers who have implemented the Apptio SaaS solution, resolving customer issues in a timely fashion.
• Operational management of clients (e.g. helping loading new data,
• maintaining and validating dashboard/report outputs, etc...)
• Build and maintain excellent relationships with clients and achieve the
• highest level of customer satisfaction.
• Work as part of our extended support team in a startup atmosphere, doing
• whatever it takes to exceed customer expectations.
• Use your business and technical analysis skills and knowledge of IT
• environments to solve complex issues and promote best practices.
• Collaborate with other departments in the company to achieve customer satisfaction.

How to Apply:

Visit the official Website / Click the given Link below
Fill all the application details required
Upload your updated resume

Application Link: Apply Now