ICICI Bank Off Campus Drive for Phone Banking Officer in Chennai

ICICI Bank is hiring for the post of Phone Banking Officer in Chennai. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: ICICI Bank

Job Location: Chennai

Job Role: Phone Banking Officer 

Experience: 0-5 year's

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: Any Graduate

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Job Responsibilities:

• Query Resolution
• Handling and resolving customer complaints over the phone in a timely manner
• Customized Solution Offering
• Providing customers with relevant products and services to help with their suitable needs.
• Behold our values
• Build products that are fair to the customer and fair to the bank
• Providing 360 degree banking
• Offer products based on customer needs while collaborating with other teams in the bank for suitable product offerings Training
• Support bank broad training efforts to improve staff knowledge as well as continuously enhance referral results and cross selling
• Adherence to compliance
• Being compliant with information security norms and quality process norms

Required Qualification's&Skills:

Educational Qualification:

• Graduates

Good Communication:

• Strong communication (both oral and written) and negotiation skills and ability to articulate own point of view

Customer Service Skills:

• Making a customer feel valued by actively listening to customer grievances

Synergize with Team:

• Willingness to work with various teams for on-ground support and deliver enablers as required

Proactivity:

• Address customer concerns by providing a viable solution

How To Apply:

• Visit the official website/ click on given link below
• Fill all the application details
• Upload the updated Resume

Application Link: APPLY NOW