IDFC Frist Bank Off Campus Drive for Customer Service Executive-Credit Card Inbound in Noida

20 vacancies
20,000 - 30,000

IDFC Frist Bank is hiring for the post of Customer Service Executive-Credit Card Inbound in Noida. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: IDFC Frist Bank

Job Location: Noida

Job Role: Customer Service Executive-Credit Card Inbound

Experience: 0-2 year's

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: Any Graduate

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Job Role & Responsibilities:

  • Maintaining Service Quality
  • Maintaining Average Handling Time 
  • Maintaining First Contact Resolution
  • Maintaining TAT for all customer requests
  • Channel Migration to alternate channels
  • Driving NPS through positive customer experience
  • Upselling of identified products for revenue generation
  • Adherence to the weekly schedule (Roster) published including shifts 24*7

How To Apply:

  • Visit the official website/ click on given link below
  • Fill all the application details
  • Upload the updated Resume

Application Link: APPLY NOW