IndusInd Bank Walk-In Drive for Phone Banking Officer in Mumbai

IndusInd Bank is hiring for the post of Phone Banking Officer in Mumbai. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: IndusInd Bank

Job Location: Mumbai

Job Role: Phone Banking Officer

Experience: 0-4 year's

Employment Type: Full Time

Selection Type: Walk-In

Educational Qualifications: Any Graduate

Job Responsibilities:

• Answer inbound calls and assist customers with their Queries/Requests/ Complains.
• Generate leads and educate customers about new products & their benefits.
• Raise Requests & Complaints on behalf of the customer in the CRM tool.
• Capture problem indicators, highlight, and suggest improvement.
• Maintain and adhere to compliance guidelines.
• Maintain adequate knowledge levels on products, processes, and systems used
  Ensure sales targets are met.
• Adherence to the monthly Scorecard parameters including Quality, Efficiency, and Accuracy.

Required Skills:

• Ability to comprehend, capture as well as interpret basic customer information.
• Excellent verbal communication skills in English.
• Knowledge of Banking/ Credit cards preferred.
• Strong customer service focus.
• Knowledge of sales will be an added advantage.

IndusInd Bank Walk-In Drive Time&Address:

26th March 2024 – 28th March 2024, 10.00 AM – 4.00 PM

IndusInd Bank, 4th floor, Opus Centre,

opposite Tunga Paradise Hotel, MIDC,

Andheri East (Metro station: JB Nagar)