Infosys Off Campus Drive for Technology Support Executive in Bangalore

Infosys is hiring for the post of Technology Support Executive in Bangalore. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: Infosys

Job Location: Bangalore

Job Role: Technology Support Executive

Experience: 0-1

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: Graduate

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Job Responsibilities:

• Customer & technical support. (Inbound calls / FCR - First Contact Resolution).
• Voice and email Support (US client).
• Strong customer service & Handling skills.
• Excellent written and verbal communication skills. (Language/Grammar Proficiency).
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.
• Familiarity with ServiceNow Ticketing tool.
• Knowledge of common technical troubleshooting tools and techniques.
• Knowledge of ITIL Framework is Required