Iron Mountain is hiring for the post of Associate, Work Force Management in Bangalore. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.
Company Name: Iron Mountain
Job Location: Bangalore
Job Role: Associate, Work Force Management
Experience: 1-4 year's
Employment Type: Full Time
Selection Type: Online
Educational Qualifications: Any Graduate
Job Responsibilities:
Review, validate and ensure timely delivery and accuracy of reports prepared by Intraday Analysts as well as from other WFM disciplines (Forecasting, Capacity Planning, Scheduling and Reporting).
Responsible for developing and ensuring integrity and consistency of set WFM processes/procedures applicable to the accounts being handled.
Responsible for ensuring Service Delivery to the client, balancing staffing requirements with operational efficiencies and financial goals.
Ability to extract, manipulate and present data from WFM application /manual platform. Ability to maximize benefits from WFM application by utilizing the full functionality.
Manage internal and external audit with processes and controls in place.
Responsible for preparing weekly/monthly/quarterly and YTD reports and published dashboards to the stakeholders
Required Qualifications:
1-4 years relevant experience in workforce management (WFM)
Required experience in either of the following skills: RTA (Real Time Adherence), Scheduling, Capacity Planning and Forecasting
Experience in Salesforce, Avaya tool, Google Sheets and Looker Studio an advantage
How To Apply:
Application Link: APPLY NOW