Jio is hiring for the post of Advisor Voice (RVC) in Bangalore. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.
Company Name: Jio
Job Location: Bangalore
Job Role: Advisor Voice (RVC)
Experience: 6months-2 year's
Employment Type: Full Time
Selection Type: Online
Educational Qualifications: Any Graduate
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Job Responsibilities:
- Manage all customer interactions as rostered within parameters
- Demonstrate ownership on calls when contacted by customer
- Respond to all customers in appropriate tone and language
- Offer a solution-based approach for all customer interactions
- Educate the customer at every given possible opportunity
- Ensure updation of product, system, process and policy knowledge
- Adhere to rostered timing, scheduled shifts and activities
- Capture customer details and data relevant to the call or service
- Resolve customer queries within agreed timelines
- Manage outbound campaigns as per business requirement
- Increase, develop and retain customer base through relationship
building and service - Follow all contact center policies, procedures, code of conduct and legislative requirements
Required Skills:
- Speak local language
- Basic computer knowledge
- Problem solving skills
- Customer focus
- Technical orientation
- Attention to detail
- Service mindset
How To Apply:
- Visit the official website/ click on given link below
- Fill all the application details
- Upload the updated Resume
Application Link: APPLY NOW