MasterCard Off campus drive for Applications & Operations Support Analyst in Gurgaon

MasterCard is hiring for the post of Applications & Operations Support Analyst in Gurgaon. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: MasterCard

Job Location: Gurgaon

Job Role: Applications & Operations Support Analyst

Experience: Freshers

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: BS/BA

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Job Role:

• Provides first tier technical and process support directly for inquiries for Business Operation’s platforms, to include support related to workflow, customer profiles, and record adjustments
• Leads onboarding and training to business users to help drive increased adoption of functionality and productivity tools
• Under general supervision, supports investigation and resolution of issues, concerns and requests
• Conducts periodic Quality Control checks and Data Audits
• Supports the Business Operations Solutions team in the daily management and maintenance of the operational systems used across Advisors
• Supports platform maintenance and enhancements as defined in the operations roadmap for integration and improvements

Required Qulaification's:

• BS/BA degree or combination of experience and formal education
• Experience contributing to the delivery of accurate and timely resolutions to inquires under direct guidance
• Demonstrates strong knowledge of customer service standards, processes and tools
• Demonstrates ability to contribute to support projects/inquiries
• Strong verbal and written communication skills
• Advanced software skills; proficient in Salesforce, Microsoft Word, Excel and PowerPoint (must)
• Proven team player with excellent interpersonal skills
• Detailed driven and results oriented
• Ability to work independently and maintain confidentiality
• Keen analytical and proven problem solving skills

Job Responsibilities:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

How To Apply:

• Visit the official website/ click on given link below
• Fill all the application details
• Upload the updated Resume

Application Link: APPLY NOW