Microsoft Off Campus Drive for Technical Support Engineering in Bangalore

Microsoft is hiring for the post of Technical Support Engineering in Bangalore. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: Microsoft

Job Location: Bangalore

Job Role: Technical Support Engineering

Experience: 3+ year's

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: Bachelor's Degree in Computer Science,

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Job Responsibilities:

• Responsible for the customer support experience with Microsoft
• Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming)
• Identify cases that require escalation (either technically or strategically)
• Create and maintain incident management requests to product group or engineering group
• Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer and engineer experience
• Provide ramp activities, knowledge sharing, technical coaching and mentoring
• Drive technical collaboration and engagement outside of CSS (Product Engineering teams, Services, Support, Regions)
• Lead or participate in building communities with peer delivery roles; may be workload or specialty specific

Required Qualification's&Skills:

• 3+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 1+ year(s) technical support, technical consulting experience, or information technology experience
• Prior product, technical support customer facing experience.
• Technical experience and knowledge working in Azure technical support or equivalent technology.
• Technical skills and hands on experience in 2 or more of the following areas: Active Directory, ADFS, SSO configuration, Azure Identity protection, Identity Management, O365 Identity, Azure MFA.
• Experience supporting large and complex geographically distributed enterprise environments with 1000+ users
• Experience in one or more of these areas desirable
• Windows System Administration, Certificates, PKI, DNS, Networking, Virtualization, PowerShell scripting.
• OS Internals concepts, load balancing, geo-redundancy, CDN and VPN technologies.

How To Apply:

• Visit the official website/ click on given link below
• Fill all the application details
• Upload the updated Resume

Application Link: APPLY NOW