NatWest Group off Campus Drive for Customer Service & Operations Analyst in Gurgaon

NatWest Group is hiring for the post of Customer Service & Operations Analyst in Gurgaon. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: NatWest Group 

Job Location: Gurgaon

Job Role: Customer Service & Operations Analyst

Experience: Freshers

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: Bachelor's Degree

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Job Responsibilities:

• Identifying barriers to performance and coordinating improvements to enhance our efficiency
• Working closely with operational centres, providing coaching and support to increase efficiency and knowledge
• Keeping accurate records of day to day operations, logging incidents and identifying trends
• Reviewing manual or ineffective processes which could be automated or enhanced
• Maintaining a focus on improving our customer service and experiences

Required Skills:

• Any graduate(in the fields of B.Com, B.A., BBA or B.Sc) who're comfortable working in round-the-clock rotational shifts
• Preferably 2022, 2023 and 2024 passed out graduates
• Excellent written communication skills
• The ability to convey information in a simple and understandable way
• An understanding of contact centre operations and performance metrics
• Microsoft Office skills, including PowerPoint, Excel and Word

How To Apply:

• Visit the official website/ click on given link below
• Fill all the application details
• Upload the updated Resume

Application Link: APPLY NOW