NTT DATA Off Campus Drive for Helpdesk Associate - Technical Troubleshooting in Noida

30 vacancies
20,000 - 30,000

NTT DATA is hiring for the post of Helpdesk Associate - Technical Troubleshooting in Noida. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: NTT DATA

Job Location: Noida

Job Role: Helpdesk Associate - Technical Troubleshooting

Experience: Freshers

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: Any Graduate

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Job Requirements:

  • Helpdesk Associate at Grade-4 position in Service Desk
  • Must be a Graduate.
  • Good communication skills with 6+ months of international calling experience
  • Good comprehension & writing skills
  • Must possess excellent customer handling skills
  • Should be comfortable to work in rotational shift with 24x7 support window
  • Should be ready to work from office on all 5 days.
  • Should be ready to work in Secured ODC without Mobile phone.

Job Description:

  • Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.
  • Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. 

How To Apply:

  • Visit the official website/ click on given link below
  • Fill all the application details
  • Upload the updated Resume

Application Link: APPLY NOW