NTT DATA is hiring for the post of Helpdesk Senior Representative in Bangalore. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.
Company Name: NTT DATA
Job Location: Bangalore
Job Role: Helpdesk Senior Representative
Experience: Freshers
Employment Type: Full Time
Selection Type: Online
Educational Qualifications: Any Graduate
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In these roles, you will be responsible for:
- Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes.
- Record, Update, and Escalate Support issues to the next level promptly.
- Support all IT onboarding activities for end-users
- Work with our internal IT Teams on system testing, integration, and maintenance.
- Engage in discovering new IT business tools to support our business users and our internal IT Team.
- Seek, Suggest, Evaluate, and implement process and technology improvements.
- Willing to learn grow in other IT Business areas
Requirements for this role include:
- Excellent English written and verbal communication skills.
- Exceptional customer service skills.
- Great Team player
- Excellent communication skills, comfortable working with various stakeholders
- Strong troubleshooting skills, bug-finding, and resolution
- Ability to work independently within a diverse global team
- IT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment)
How To Apply:
- Visit the official website/ click on given link below
- Fill all the application details
- Upload the updated Resume
Application Link: APPLY NOW