Oracle Off Campus Drive for Associate Support Services Owner in Bangalore

Oracle is hiring for the post of Associate Support Services Owner in Bangalore. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: Oracle 

Job Location: Bangalore

Job Role: Associate Support Services Owner

Experience: 0-2+ year's

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: Bachelor's Degree

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Job Responsibilities:

• Responsible for ensuring client satisfaction and meeting service level targets.
• Attain business goals through the development of client relationships, conducting regular reviews of support metrics for -client leadership, and proposing effective strategies.
• Lead all aspects of critical issues of client service requests and call out as needed.
• Secure approvals for change requests, prepare documentation, and lead weekly client change control calls.
• Apply technology applications to monitor and track issues, ensuring resolution and adherence to processes.
• Coordinate and facilitate package management, and foster collaboration with internal collaborators to accomplish client objectives

Required Skills:

• Cerner millennium experience
• Client relationship / Service Management experience
• Experience working in Application Managed Services or SolutionWorks business units
• Strong communication skills