PhonePe Off Campus Drive for Associate Manager, Business Operations (Payments) UPI in Bangalore

PhonePe is hiring for the post of Associate Manager, Business Operations (Payments) UPI in Bangalore. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: PhonePe 

Job Location: Bangalore

Job Role: Associate Manager, Business Operations (Payments) UPI

Experience: 4-5 year's

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: B.Tech/MBA

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Job Description:

• Active involvement in Designing new processes ,revamp/ optimisation of existing processes to account for changes in Product/ Regulations or other factors impacting the process.
• Collaborate effectively with different teams within PhonePe, key external entities,Partners / service providers to ensure smooth execution of processes so as to achieve desired service levels
• Managing operational tasks by gaining relevant context for driving conversations with cross- functional teams, including tech, product and business teams.
• Set up scalable SOPs for any business operational tasks and actualise them diligently. Simultaneously to work on building automation possibilities for the processes & implement them.
• Ensure timely reconciliation of transactions and resolve any discrepancies.
• Manage performance metrics and drive improvements in transaction success rates and TATs.
• Collaborate with cross-functional teams, including Product, Finance, Biz-Fin, Accounting, Tech Team, Customer/Merchant Support, and others, to ensure operational efficiency and improve the overall user experience.
• Tracking implementation of different projects by our partner banks and helping prioritize adoption from banks as per our plans.
• Monitoring and reporting daily performance of the categories. Identifying areas of improvement and collaborating with internal/external teams to ensure enhancements are executed on time.
• Responsible for defining, developing, and communicating key metrics and business trends to partner and management teams
• Required to monitor the process execution regularly and take proactive steps to address factors that may impact the process execution
• Identifying issues & lead process streamlining as & when required. Assigns appropriate work and holds Operations analysts accountable for performance.

Job Requirements:

• Minimum work experience of 4-5 years in the operations/payment industry
• Driving personality with an attitude of constantly pushing towards clarity and outcome while balancing the need for a great collaboration.
•  Strong communication skills and ability to negotiate for one's requirements
• Advanced knowledge of Excel and basic knowledge of SQL
• Qualifications - B.Tech/MBA preferred

How To Apply:

• Visit the official website/ click on given link below
• Fill all the application details
• Upload the updated Resume

Application Link: APPLY NOW