PhonePe is hiring for the post of Operations Associate, VKYC in Bangalore. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.
Company Name: PhonePe
Job Location: Bangalore
Job Role: Operations Associate, VKYC
Experience: Freshers
Employment Type: Full Time
Selection Type: Online
Educational Qualifications: Bachelor's Degree
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Job Responsibilities:
- Act with integrity & think customer-first in every interaction
- Handle cases which involves video calling
- Follow specified process guidelines defined for the process
- Build customer trust through their interaction
- Ability to meet hourly & daily productivity goals
- Leverage internal processes and resources to drive resolution
- Recommend process improvement
Required Skills:
- Have excellent written and verbal communications
- Have good learnability
- Be an active listener and deal well with objection
- Have strong customer orientation and ability to adapt/respond to different scenarios
- Be a team player, flexible and open to feedback
- Ability to multitask, prioritize, and manage time effectively
- Should be able to speak in English and Hindi
- Graduation (10+2+3) is Mandatory
- 0 - 1 years of work experience in a customer facing role
- Multilingual skills (spoken + written) in South Indian languages are preferred
How To Apply:
- Visit the official website/ click on given link below
- Fill all the application details
- Upload the updated Resume
Application Link: APPLY NOW