Razorpay Off Campus Drive for Analyst - Risk Management in Bangalore

Razorpay is hiring for the post of Analyst - Risk Management in Bangalore. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: Razorpay

Job Location: Bangalore

Job Role: Analyst - Risk Management

Experience: 1-2 year's

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: Any Graduate

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Job Role&Responsibilities:

• Monitor transactions/ merchants to identify risk/fraud and take necessary action immediately.
• Handle transaction queries in case of discrepancies where disputes arise from the customer.
• Work closely with the partner banks and Cybercell to handle chargebacks/customer disputes and ensure timely recovery to reduce losses.
• Speak to merchants or customers to understand and address queries/concerns.
• Identify innovative ways to reduce risks by providing inputs on enhancing the process and reduce monetary losses.

Required Skills&Experience:

• Experience-1-2 years
• knowledge about a customer support app or CRM, such as freshdesk.
• Interpersonal skills - Friendly and pleasant demeanor over phone and email
• Communication skills - Exceptional verbal and written communication
• Listening skills - Understand, anticipate and resolve queries arising from various stakeholders
• Attention to detail and accuracy - Excellent organizational skills and multitasking skills.
• Identify anomalies or suspicious behaviours and act quickly to reduce impact
• Takes initiatives - Quickly and thoroughly solves problems when deliveries, transaction or experience do not go 100% as planned
• Good Microsoft Excel Knowledge

How To Apply:

• Visit the official website/ click on given link below
• Fill all the application details
• Upload the updated Resume

Application Link: APPLY NOW