Razorpay Off Campus Drive for Analyst - Risk Management in Bangalore

Razorpay is hiring for the post of Analyst - Risk Management in Bangalore. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: Razorpay

Job Location: Bangalore

Job Role: Analyst - Risk Management

Experience: Freshers

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: Bachelor's Degree

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Job Role & Responsibilities:

• Monitor transactions/ merchants to identify risk/fraud and take necessary action immediately.
• Handle transaction queries in case of discrepancies where disputes arise from the customer.
• Work closely with the partner banks and Cybercell to handle chargebacks/customer disputes and ensure timely recovery to reduce losses.
• Speak to merchants or customers to understand and address queries/concerns.
• Identify innovative ways to reduce risks by providing inputs on enhancing the process and reducing monetary losses.

Required Skills:

• Bachelor's Degree.
• Freshers, knowledge about a customer support app or CRM, such as Freshdesk
• Knowledge of Stages/levels of chargebacks, penalty involved at the arbitration stage, technical chargebacks, Visa/Mastercard guidelines in brief, reason code in relation to fraud chargebacks.
• Interpersonal skills - Friendly and pleasant demeanor over phone and email
• Communication skills - Exceptional verbal and written communication
• Listening skills - Understand, anticipate, and resolve queries arising from various stakeholders
• Attention to detail and accuracy - Excellent organizational skills and multitasking skills. Identify anomalies or suspicious behaviours.

How To Apply:

• Visit the official website/ click on given link below
• Fill all the application details
• Upload the updated Resume

Application Link: APPLY NOW