Razorpay Off Campus Drive for Technical Consultant in Bangalore

Razorpay is hiring for the post of Technical Consultant in Bangalore. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: Razorpay

Job Location: Bangalore

Job Role: Technical Consultant

Experience: 1+ year

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: B.Tech/M.Tech 

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Job Role&Responsibilities:

• Addressing technical queries on APIs, and Plugins and complete Razorpay product suite.
• Communicates technical issues to merchants and internal departments. The role will require discussing solutions with CXOs and highly competent tech teams.
• Identifies irregularities in functionality and unexpected behaviours with Razorpay products and services.
• Provide timely resolution to merchants assist them with Level 2/3 support team with product knowledge and technical troubleshooting & Debugging skills.
• Report Issues or bugs to Product /Software engineering teams by raising Jira and work towards a resolution with collaboration.
• Capture issues in our CRM (FreshDesk), update progress on a regular basis and resolve issues of the merchant.
• Act as an advocate for technical queries and expertise in terms of knowledge for Razorpay products, their implementations and usages.
• Enhance the overall experience of our merchants by providing support for technical issues without redirecting them to the developers.
• May travel to client sites in order to resolve extremely complex customer and integration issues.

Required Qualification's:

• To explain complex information in simple, clear terms to a non-IT personnel.
• Ability to deal with complex issues and bring it to closure with least dependency.
• Logical thinker with good analytical and problem-solving skills.
• Good to have Up-to-date technical knowledge in payment gateway domain.
• Ability for in-depth understanding of multiple products and processes.
• Good interpersonal skills coupled with quick decision making while advising the client or Sales team.
• Knowledge of at least one frontend (HTML/CSS/JS/Angular/Flutter/React Native) and server-side technologies (Java/C++/Python/Go).
• B.Tech/M.Tech degree with 1+ years of experience.

How To Apply:

• Visit the official website/ click on given link below
• Fill all the application details
• Upload the updated Resume

Application Link: APPLY NOW