S&P Global Off Campus Drive for Business Analyst I in Gurgaon & Hyderabad

S&P Global is hiring for the post of Business Analyst I in Gurgaon & Hyderabad. Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.

Company Name: S&P Global

Job Location: Gurgaon & Hyderabad

Job Role: Business Analyst I

Experience: 1+ year's

Employment Type: Full Time

Selection Type: Online

Educational Qualifications: Bachelor's Degree

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Job Responsibilities:

• Support S&P Global’s critical CRM system for continuous excellence in Commercial Operations.
• Work with end users, product owners, and development teams from our Order-to-cash tools, Salesforce, and Entitlements teams.
• Engage with stakeholders and understand requirements for issue resolution
• Be an active member of a technical support team and manage the resolution of critical incidents
• Assist in creating comprehensive technical documents
• Effective execution of Month-end close process through collaboration with various stakeholder groups and mitigating impediments as necessary
• Supervise activities between resources, and facilitate smooth workflow for service delivery
• Build Knowledge Base articles, Playbooks, documentation
• Identify opportunities for functional improvements and enhancements to maximize the effectiveness of available technology
• Monitor user feedback and areas of concern; Engage with Scrum team and Product Owner for suggestive areas of improvement
• Be up to date with current field practices to enhance service standards and delivery
• Understand end-to-end solution and integrations in the overall architecture
• Remain knowledgeable of current technology and carry out research to identify new trends that can be used to achieve maximum results

Job Requirements:

• Should have at least 1 years’ experience working with Salesforce and/or on a Technical Support Team in a related field.
• Basic understanding of Agile best practices
• Good understanding of development environments and testing processes
• Good communication skills (Verbal and Written) and be able to articulate the problems and provide comprehensive solutions
• Bachelor’s Degree or Master’s degree in engineering or equivalent
• Excellent team player & interpersonal skills
• Experience collaborating with clients on business process enhancements

Preffered Qualification:

• Knowledge of CPQ or other OTC Applications will be an added advantage
• Understanding of the role of a Business Analyst in Support team
• Knowledge of Salesforce Application will be an added advantage (some combination of Opportunity Management or Quote Management implementation knowledge is a plus)

How To Apply:

• Visit the official website/ click on given link below
• Fill all the application details
• Upload the updated Resume

Application Link: APPLY NOW