Syniverse is hiring for the post of Operations Analyst I in Bangalore & Hyderabad . Candidates who are looking for this opportunity can apply for this position before the last of the application. Check eligibility details and application process given below.
Company Name: Syniverse
Job Location: Bangalore & Hyderabad
Job Role: Operations Analyst I in
Experience: Freshers
Employment Type: Full Time
Selection Type: Online
Educational Qualifications: Bachelor's Degree
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Job Responsibilities:
- Provide Technical support , determine the root cause of the problem(s), and find appropriate solutions.
- Follow SLA guidelines including timely follow-up, escalation, and resolution of tickets on time.
- Analyze metrics and identify the possible reasons for any achievements or deviations.
- Participate in ticket review and ensure the appropriate solution is provided.
- Create status reports on the activities performed as per management requirement.
- Provide documentation on newly discovered solutions and develope production ready solution support scripts.
- Provide continuous monitoring of production servers that includes system health, resource utilization, file transfer rate, database insert rate and logs.
- Provide application health monitoring that includes file processing, data loading, completion of scheduled tasks, report generation, application related processes, dashboards and application logs.
- Use alarm monitoring tools, interpret the condition being alarmed, resolve and/or escalate to the next level support.
- Participate in new initiatives for providing technical solutions.
- May support provisioning.
How To Apply:
- Visit the official website/ click on given link below
- Fill all the application details
- Upload the updated Resume
Application Link: APPLY NOW